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Privacy policy

Privacy policy

 

In the following, we inform you about the processing of your personal data by Park One GmbH, Pelkovenstraße 145, 80992 Munich, Tel. 089/480 12 39, office@park-one.com and your rights in this regard.

You can contact our data protection officer at the aforementioned postal address or at the email address provided.

  1. General information valid for all processing operations

We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and all other relevant laws, such as the Federal Data Protection Act (BDSG). If necessary, we will obtain your prior consent.

  1. Terms used

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and encompasses practically every handling of data.

"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

With regard to these and other terms used, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

  1. Cooperation with processors and third parties

Within the entire group of companies, access to your data is granted to those departments that need it to fulfil our contractual services and legal obligations. Insofar as your data is passed on to within the group of companies or to external services (e.g. billing services, IT services, consulting, sales and marketing, data destruction, logistics, telecommunications), this will only be done on the basis of a legal permission, e.g. if a transmission of the data to third parties, such as payment service providers, is necessary for the fulfilment of the contract in accordance with Art. 6 para. 1 lit. b DSGVO, you suffered in accordance with Art. 6 para. 1. a) GDPR, a legal obligation pursuant to Art. 6 para. 1 lit. c) GDPR provides for this or on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f) GDPR.

If we commission third parties with the processing of data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.

  1. Transfer to third countries

As a matter of principle, we do not transfer any personal data to bodies in third countries (outside the EU or the EEA) or international organisations.

If, in exceptional cases, we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only be done to fulfil the above-mentioned purposes. Subject to legal or contractual permissions, we would only process the data or have it processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means that the processing is then carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU (e.g. for the USA through the "Privacy Shield") or the observance of officially recognized special contractual obligations (so-called "standard contractual clauses"). You can find out about the guarantees we have implemented to maintain an adequate level of data protection at any time at the contact addresses provided.

  1. Rights of the person concerned

You have the right to request confirmation as to whether the data in question is being processed, to obtain information about this data as well as to further information and a copy of the data in accordance with Art. 15 GDPR.

In accordance with Art. 16 GDPR, you have the right to request the completion of the data concerning you or the correction of incorrect data concerning you.

In accordance with Article 17 of the GDPR, you have the right to demand that the data in question be deleted immediately or, alternatively, to request a restriction of the processing of the data in accordance with Article 18 of the GDPR.

You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 GDPR and to request that it be transferred to other responsible parties.

In accordance with Article 77 of the GDPR, you also have the right to lodge a complaint with a competent supervisory authority, e.g. to:

The Bavarian State Commissioner for Data ProtectionDr. Thomas PetriPostfach 22 12 19

80502 Munich

or:

Wagmüllerstr. 18

80538 Munich

  1. Withdrawal

You have the right to revoke your consent in accordance with Art. 7 para. 3 GDPR at any time without giving reasons with effect for the future. You can do this by sending a simple message to the contact addresses above.

  1. Right of objection

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection can be made in particular against processing for direct marketing purposes.

  1. Deletion of data

The data processed by us will be deleted or restricted in its processing in accordance with Articles 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons.

According to legal requirements in Germany, the storage takes place in particular for six years for commercial letters and similar correspondence, and ten years for trading books and similar records, accounting documents and documents relevant for taxation. Furthermore, the storage takes place as far as necessary for the preservation of evidence within the framework of the statutory statute of limitations. According to §§ 195 et seq. of the German Civil Code (BGB), these limitation periods can be up to 30 years, whereby the regular limitation period is three years.

  1. Processing in detail
  2. Processing of personal data on online presences

1.1. Hosting

The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offer.

In doing so, we, or our hosting provider, store all inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer arising in connection with the website on the basis of our legitimate interests in an efficient and secure provision of this online offer in accordance with Art. 6 para. 1 lit. f DSGVO in conjunction with Art. 28 DSGVO (conclusion of order processing contract).

1.2. Collection of access data and log files

We, or our hosting provider, collect data on every access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO, in particular in the secure and efficient provision of our website. The access data includes the name of the retrieved website, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for a maximum of seven days for security reasons (e.g. to investigate abusive or fraudulent activities) and then deleted. Data whose further storage is required for evidentiary purposes is excluded from deletion until the respective incident has been finally clarified.

1.3. Comments and contributions

If users leave comments or other contributions, in addition to your comment, information about the time of creation, their IP addresses, the e-mail address and the username you have chosen will be stored for seven days on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO. This is done for our security in case someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, we may be able to be prosecuted ourselves for the comment or contribution and are therefore interested in the identity of the author.

1.4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR). Google uses cookies. The information generated by the cookie about the use of the online offer by users is usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with appropriate data protection standards (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within this website and to provide us with other services related to the use of this website and the Internet. In doing so, pseudonymous user profiles of the users can be created from the processed data.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of data generated by the cookie and related to their use of the online offer by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information about Google's use of data, settings and opt-out options, please visit Google's websites: https://www.google.com/intl/de/policies/privacy/partners("Google's use of data when you use our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("Use of data for advertising purposes"), http://www.google.de/settings/ads ("Manage information that Google uses to show you advertising").

1.5. Integration of third-party services and content

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use content or service offers from third-party providers within our online offer in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").

This always presupposes that the third-party providers of this content are aware of the IP address of the users, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We make every effort to only use content whose respective providers use the IP address solely for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offer, as well as being linked to such information from other sources.

We have no influence on this collection of your data by the third-party providers. The processing of your data by the respective third-party provider is subject solely to the data protection regulations of the third-party providers.

In detail:

Google Maps

We integrate maps from the "Google Maps" service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Fonts

We integrate the fonts ("Google Fonts") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google ReCaptcha

We integrate the function for detecting bots, e.g. when entering data in online forms ("ReCaptcha") from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

1.6. RE/Marketing services from Google

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO), we use the marketing and remarketing services (in short "Google Marketing Services") of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").

Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with appropriate data protection standards (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

The Google marketing services allow us to display advertisements for and on our website in a more targeted manner in order to present users only with advertisements that potentially correspond to their interests. If, for example, a user is shown ads for products that he or she has been interested in on other websites, this is referred to as "remarketing". For these purposes, when our and other websites on which Google marketing services are active are accessed, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. These files record which websites the user has visited, what content he is interested in and what offers he has clicked on, as well as technical information about the browser and operating system, referring websites, visiting time and other information about the use of the online offer. The IP address of the user is also recorded, whereby we inform you within the framework of Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases is it transmitted in full to a Google server in the USA and shortened there. The IP address will not be merged with the user's data within other Google offers. The above information may also be linked by Google to such information from other sources. If the user then visits other websites, the ads tailored to him can be displayed according to his interests.

The data of the users are processed pseudonymously within the framework of the Google marketing services. This means that Google does not store and process, for example, the name or e-mail address of the user, but processes the relevant data cookie-related within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected about users by Google Marketing Services is transmitted to Google and stored on Google's servers in the United States.

One of the Google marketing services we use is the online advertising program "Google AdWords". In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies can therefore not be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

We can integrate third-party advertisements on the basis of the Google marketing service "AdSense". AdSense uses cookies that enable Google and its partner websites to serve ads based on users' visits to this website or other websites on the Internet.

Furthermore, we can use the "Google Tag Manager" to integrate and manage the Google analysis and marketing services on our website.

For more information on Google's use of data for marketing purposes, please visit the overview page: https://www.google.com/policies/technologies/ads, Google's privacy policy is available at https://www.google.com/policies/privacy.

If you wish to object to interest-based advertising by Google Marketing Services, you can use the setting and opt-out options provided by Google: http://www.google.com/ads/preferences.

1.7. Share Button

On our online presence, we use privacy-safe share buttons. With these share buttons, more privacy is made possible on the net. With this, it is possible to protect our users from the exaggerated curiosity of social networks such as Facebook, Google+ and Twitter. When using our online offer, no data is collected for social networks and transmitted to them. However, users can share posts or pages on their desired social networks. Only after clicking on a share button, the user is redirected to the desired social network. Only then will data be sent to the respective services. If users do not use a share button and thus visit a social network, there is no data connection between the user and the social network.

When calling up the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply.

1.8. Cookies and the right to object to direct marketing

"Cookies" are small files that are stored on the user's computer. Different information can be stored within the cookies. The primary purpose of a cookie is to store information about a user (or .dem device on which the cookie is stored) during or after their visit to an online service. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, for example, the contents of a shopping cart in an online shop or a login status can be stored. Cookies are referred to as "permanent" or "persistent" if they remain stored even after the browser has been closed. For example, the login status can be saved if users visit it after several days. Likewise, the interests of the users can be stored in such a cookie, which are used for range measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the person responsible for operating the online offer (otherwise, if they are only their cookies, they are referred to as "first-party cookies").

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be prevented by switching them off in the settings of the browser. Please note that if you do so, you may not be able to use all the functions of this website.

  1. Surveillance

Due to our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO and § 4 BDSG for the exercise of domiciliary rights, for the collection of evidence, prosecution of fraud and other offenses, our parking facilities are partially video-monitored. Furthermore, video surveillance is carried out to fulfil our contractual obligations towards you (Art. 6 para. 1 lit. b DSGVO), as it is necessary to contact our central technical customer service and to rectify faults.

The recorded data will be deleted no later than 14 days after recording, unless there is a specific reason for the longer recording, i.e. in particular if the recordings are necessary for the investigation of specific criminal offences. In these cases, we collect further contact details from the Federal Motor Transport Authority or from the Central Call of Car Insurers on the basis of our legitimate interest.

  1. License plate recognition

We process the license plate number on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO and § 4 BDSG to exercise domiciliary rights, to prevent fraud and to enforce our contractual and posting conditions.

Automatically collected data will be deleted immediately after leaving the parking facility, unless there is a specific reason for longer storage, i.e. in particular if the records are necessary for the investigation of specific criminal offences or for the enforcement of our contractual rights and obligations. In these cases, we collect further contact details from the Federal Motor Transport Authority or from the Central Call of Car Insurers on the basis of our legitimate interest.

  1. Processing of personal data for the provision of contractual services

We process inventory data (e.g. names and addresses as well as contact data of users) and contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Art. 6 para. 1 lit b. DSGVO. We only collect data that is necessary for the conclusion or execution of the contract and use it exclusively for these purposes. We also collect data required for the assertion of contractual claims or in relation to the settlement of damages within the framework of a contractual relationship from third parties, e.g.dem the Federal Motor Transport Authority or the Central Call of Car Insurers.

The deletion of the data takes place after expiry of statutory warranty periods, the necessity of storing the data is reviewed every three years; in the case of statutory archiving obligations, the deletion takes place after their expiry, unless there is a specific reason for further storage. Information in any customer account will remain until it is deleted.

  1. Processing of personal data in the context of establishing contact

When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user's details are processed for the purpose of processing the contact request and its processing in accordance with Art. 6 para. 1 lit. b) GDPR or to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. b) GDPR in carrying out the communication requested by him. User information may be stored in a customer relationship management system ("CRM system") or comparable inquiry organization.

We delete the inquiries and the related communication with the user, provided that these are no longer necessary for the processing of the inquiries. We review the necessity every two years; furthermore, the statutory archiving obligations apply.

  1. Processing of personal data of applicants

If you send us your personal data in connection with an application for an open vacancy at one of our companies or as an unsolicited application, this is done on a voluntary basis. The data of an application may include the following data: Personal data (first and last name, date of birth, address, possibly even information about family members), communication data (e-mail address, mobile and landline number, Skype name), data on previous career (school, training and work references), information on other qualifications, areas of interest, personal preferences, future wishes, information on salary expectations and the earliest possible Entry opportunity/notice period, application photo.

We will use the information you provide exclusively to process your application for the advertised vacancy or, in the case of an unsolicited application, for the examination of all vacancies at one of our companies in order to check the conclusion of an employment contract with you in accordance with Art. 6 para. 1 lit. b) DSGVO. Only persons who are involved in the application process will be aware of your personal data. Within three months after completion of the specific application/examination procedure, all your data will be deleted immediately. This does not apply if legal provisions prevent deletion and further storage is necessary for the purpose of providing evidence or if you have expressly consented to longer storage, e.g. for the consideration of future vacancies. You can object to the use of your data for the aforementioned purposes at any time or request the deletion of your data.

  1. Processing of personal data in the context of the use of the Trive.park app

We, or our hosting provider, collect data on every access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO. The access data includes the name of the retrieved website, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Log file information is stored for a maximum of seven days for security reasons (e.g. to investigate abusive or fraudulent activities) and then deleted. Data whose further storage is required for evidentiary purposes is excluded from deletion until the respective incident has been finally clarified.

  1. Processing of personal data in the context of the use of Evopark

The company evopark GmbH, Sedanstraße 31-33, 50668 Cologne, Germany, can view personal data, contract master data as well as contract billing and payment data from us within the scope of order processing.

  1. Processing of personal data through maintenance of technical equipment

The processors commissioned by us may view personal data as part of the maintenance of the technical systems, provided that they need it to fulfill their respective task. These include the following companies:

  • Scheidt & Bachmann Kundenservice GmbH, Schwalmstraße 262, 41238 Mönchengladbach
  • SKIDATA Deutschland GmbH, Sonnenring 14, 84032 Altdorf, Germany
  • DESIGNA Verkehrsleittechnik GmbH, Faluner Weg 3, 24109 Kiel, Germany
  • bebarmatic Parksysteme GmbH, Carl-Friedrich-Gauß-Straße 5, 47475 Kamp-Lintfort

 

As of April 2023

 

 

Notes on data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Google Analytics uses so-called "cookies", text files that are stored on the computer of the site visitor and that enable an analysis of the use of the website by the site visitor. The information generated by the cookie about the use of this website by the site visitor (including the abbreviated IP address) is usually transmitted to a Google server and stored there.

Google Analytics is used exclusively with the extension "_anonymizeIp()" on this website. This extension ensures anonymization of the IP address by shortening it and excludes direct personal reference. As a result of the extension, Google's IP address will be shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser as part of Google Analytics will not be merged with other Google data.

On behalf of the site operator, Google will use the resulting information to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the site operator (Art. 6 para. 1 lit. f GDPR). The legitimate interest in data processing lies in the optimisation of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by pseudonymization.

Google LLC. offers a guarantee on the basis of the standard contractual clauses to maintain an adequate level of data protection. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has expired is carried out automatically once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be revoked at any time with effect for the future. The corresponding browser plug-in can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent Google Analytics from collecting data on this website by clicking on the following link. An opt-out cookie will be set to prevent the future collection of data when you visit this website.

Further information on Google's use of data, settings and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

 

reCAPTCHA

To protect your inquiries via Internet form, we use the reCAPTCHA service of Google LLC (Google). The query is used to distinguish whether the input is made by a human being or abusively by automated, machine processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. This data is subject to Google's deviating privacy policy. For more information about Google's privacy policy, please visit: https://policies.google.com/privacy?hl=de